These Terms and Conditions govern your use of the Rozzi website and services. By accessing or using our platform, you agree to comply with these terms.

By placing an order, you confirm that you are 18 years of age or older and that all information you provide is accurate and complete. Rozzi reserves the right to refuse or cancel orders at our discretion.

All content on this site — including text, images, and branding — is the property of Rozzi and may not be reproduced without written permission. We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

At Rozzi, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

We collect information you provide directly — such as your name, email address, and shipping details — when you place an order or sign up for our newsletter. We also collect limited technical data (such as IP address and browser type) automatically through cookies and analytics tools.

Your data is never sold to third parties. We share it only with trusted service providers (such as payment processors and shipping carriers) strictly for the purpose of fulfilling your order. You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@rozzi.com.

Our website uses cookies to improve your experience and provide personalised content. By using our website, you consent to our use of cookies as outlined in this policy.

We use essential cookies (required for the site to function), analytics cookies (to understand how visitors interact with our pages), and marketing cookies (to show relevant advertising). You can manage or disable non-essential cookies through your browser settings at any time.

Third-party services we use — such as Google Analytics and Meta Pixel — may also set cookies on your device. Please refer to their respective privacy policies for more information.

We offer a 30-day satisfaction guarantee on all Rozzi products. If you are not completely satisfied with your purchase, contact us within 30 days of delivery and we will issue a full refund — no return required.

To initiate a refund, email us at support@rozzi.com with your order number and a brief description of your experience. Refunds are processed within 5–7 business days and returned to your original payment method.

If your order arrives damaged or is lost in transit, please contact us within 14 days of your expected delivery date. We will arrange a replacement or refund at no additional cost.

All content on the Rozzi website — including but not limited to text, images, logos, product names, and design elements — is the exclusive intellectual property of Rozzi and is protected by applicable copyright and trademark law.

You may not reproduce, distribute, modify, or use any of our content for commercial purposes without prior written consent from Rozzi. Unauthorised use may result in legal action.

If you believe any content on our site infringes your intellectual property rights, please contact us at legal@rozzi.com and we will investigate promptly.